9andaWiggle
Addicted Member
This started out as one rant, but became two!
1) Dishwasher decided to leak all over floor. Found out the pump is only held to the machine by a little slip grommet and the drain hose that attaches to the tub (which vibrated loose, detached, and created the massive water leak). OK, fine. I'll put new hose clamps on it to better secure it... but the bastards are apparently proprietary! A regular hose clamp won't work! Damn the engineers who design this shit to fail AND design the parts to purposely be a pain in the ass to find and replace! May they all rot in hell, the lousy rat bastards!
2) In my search for replacement clamps, I've discovered what a shambles our hardware (and automotive parts) industry is in. Used to be any random hardware store or auto parts store would be staffed with people who knew how make shit work. Not now! If it's not on the shelf, they don't have a fucking clue! Hell, even if it IS on the shelf, they don't know anything about it other than it exists. If you're lucky they can read what the package says to you. Rant: companies that whine and bitch about the internet taking their business, yet provide no advantage to going to a physical location to get my parts! No wonder brick and mortar is failing! Nobody can tell me what the hell it is they're selling! Customer service? Ha! I guess I can say all the people I spoke to were nice. Clueless and totally unhelpful (while trying to help) but nice. I'd rather deal with a crotchety old bastard that knows what he's talking about than a pleasant dummy.
So now I head to the internet to search out/find what I need on my own. What should have been a single trip to the hardware store and 30 minutes of shooting the shit and telling dirty jokes has turned into a multi-trip, multi-day ordeal. I could have just gone to the web to start with, or given up sooner, but I just couldn't believe nobody could find the clamp I need. It's not obscure, it does exist (I've found it on the web), but in the store I might as well be speaking Swahili.
1) Dishwasher decided to leak all over floor. Found out the pump is only held to the machine by a little slip grommet and the drain hose that attaches to the tub (which vibrated loose, detached, and created the massive water leak). OK, fine. I'll put new hose clamps on it to better secure it... but the bastards are apparently proprietary! A regular hose clamp won't work! Damn the engineers who design this shit to fail AND design the parts to purposely be a pain in the ass to find and replace! May they all rot in hell, the lousy rat bastards!
2) In my search for replacement clamps, I've discovered what a shambles our hardware (and automotive parts) industry is in. Used to be any random hardware store or auto parts store would be staffed with people who knew how make shit work. Not now! If it's not on the shelf, they don't have a fucking clue! Hell, even if it IS on the shelf, they don't know anything about it other than it exists. If you're lucky they can read what the package says to you. Rant: companies that whine and bitch about the internet taking their business, yet provide no advantage to going to a physical location to get my parts! No wonder brick and mortar is failing! Nobody can tell me what the hell it is they're selling! Customer service? Ha! I guess I can say all the people I spoke to were nice. Clueless and totally unhelpful (while trying to help) but nice. I'd rather deal with a crotchety old bastard that knows what he's talking about than a pleasant dummy.
So now I head to the internet to search out/find what I need on my own. What should have been a single trip to the hardware store and 30 minutes of shooting the shit and telling dirty jokes has turned into a multi-trip, multi-day ordeal. I could have just gone to the web to start with, or given up sooner, but I just couldn't believe nobody could find the clamp I need. It's not obscure, it does exist (I've found it on the web), but in the store I might as well be speaking Swahili.
