The world of Facebook-based customer complaints can sometimes be a strange, wonderful place.
Wes Metcalfe's recent post on British supermarket Tesco's wall is a perfect example of this — it started with a dead worm in a cucumber, and somehow ended with Tesco adapting a famous Oasis song to act as tribute for the worm's funeral.
But let's back up a step.
The whole thing started on Saturday, with the following post.
Wes Metcalfe
to Tesco
August 6 at 5:53am ·
Dear Tesco, yesterday I purchased one of your fine cucumbers which I had planned on using to make my favourite dish - a cucumber sandwich
Upon opening my cucumber I discovered a worm inside the wrapping (see picture). I thought - at last, finally Tesco have come up with something to beat Aldi's free spider with bananas offer.
I excitedly shouted the kids downstairs to come and meet our new pet. We decided to name him William. Our new pet appeared to be very unresponsive, we just put it down to him being sleepy and decided to give him sometime to come round.
24 hours later and William still hasn't moved, on closer inspection he seems quite flat (again see picture) and I think he may be dead. Well...I'm no vet but I think the tight shrink wrap on the cucumber may have squashed and killed William.
I know Aldi's Banana spiders were deadly but at least they had some life in them.
I now have three very upset children, a worm funeral to plan and to top it all off I've totally lost my taste for cucumber sandwiches which as everyone knows are a favourite at any wake.
So come on Tesco wiggle your way out of this one!?!?
Luckily, Tesco were sympathetic.
Then, things escalated.
Tesco then took things one step further, with a fittingly adapted Oasis song.
Metcalfe swiftly contributed his own song.
After the music, it was time for some final reflection.
It's not every customer complaint that ends in a virtual funeral for a deceased worm.
RIP, William.
Wes Metcalfe's recent post on British supermarket Tesco's wall is a perfect example of this — it started with a dead worm in a cucumber, and somehow ended with Tesco adapting a famous Oasis song to act as tribute for the worm's funeral.
But let's back up a step.
The whole thing started on Saturday, with the following post.
Wes Metcalfe
to Tesco
August 6 at 5:53am ·
Dear Tesco, yesterday I purchased one of your fine cucumbers which I had planned on using to make my favourite dish - a cucumber sandwich
Upon opening my cucumber I discovered a worm inside the wrapping (see picture). I thought - at last, finally Tesco have come up with something to beat Aldi's free spider with bananas offer.
I excitedly shouted the kids downstairs to come and meet our new pet. We decided to name him William. Our new pet appeared to be very unresponsive, we just put it down to him being sleepy and decided to give him sometime to come round.
24 hours later and William still hasn't moved, on closer inspection he seems quite flat (again see picture) and I think he may be dead. Well...I'm no vet but I think the tight shrink wrap on the cucumber may have squashed and killed William.
I know Aldi's Banana spiders were deadly but at least they had some life in them.
I now have three very upset children, a worm funeral to plan and to top it all off I've totally lost my taste for cucumber sandwiches which as everyone knows are a favourite at any wake.
So come on Tesco wiggle your way out of this one!?!?
Luckily, Tesco were sympathetic.
Then, things escalated.
Tesco then took things one step further, with a fittingly adapted Oasis song.
Metcalfe swiftly contributed his own song.
After the music, it was time for some final reflection.
It's not every customer complaint that ends in a virtual funeral for a deceased worm.
RIP, William.