Racist Starbucks drama

[9andaWiggle]

So one person in the company is a dumbass, and automatically the whole company and everyone in it are all evil racists who deserve to have their stores shut down and lose their means of providing for themselves/families?

Then I come across this article;

http://www.charlotteobserver.com/opinion/article209013419.html

I disagree. Police were called to a private business and told the offending men were trespassing. The men refused to leave (again, private property, the police were called by the person in charge of the property), and are thusly arrested when efforts to get them to disperse without arrest were unsuccessful.

This is one of those times, from what I've read, where police responded and tried to be reasonable, yet were left without option when the men refused to vacate the premises. Yet here again, the police are somehow the bad guys.

I guess I should look at the bright side: at least the media attention has been momentarily diverted away from taking our guns.

 

[WAMO]

THEY DONT HAVE TO LISTEN TO THE POLICE OR THE MANAGER 9.

ITS JUST A DIVERSION TO LULL YOU INTO RELAXING, THEN...SNAP!!!!

 

[livespive]

The problem is I can promise you there were white people sitting there waiting on someone and using the restroom.

Funny you say why is all of SB feeling it, other locations have done similar things.

If it wasn’t a big deal why did they fire the chick?
Why didn’t they take the position of the police and say they were right.

Which the cops were half right. They didn’t investigate into the situation. You don’t just take the word of the first story.

 

[9andaWiggle]

Her actions were not right, so she was fired after the situation was reviewed - and rightly so.

As for the police, as far as I know, in a tresspass situation they cannot simply leave because the tresspassers say they aren't going to go. Without the property manager/owner giving permissiojn for them to stay, what option is there?

I give the "offending" gentlemen credit for remaining calm through the ordeal and not escalating the situation further. I imagine that must've been difficult to restrain the emotions in the moment.

 

[livespive]

That’s the thing they were not trespassing. They were doing what everyone else was doing.

They were calm because they didn’t want to get shot, and they know they are going to get paid. There were several white people that were wondering why they were being asked to leave so SB is in major damage control.

It’s just like when people in the lower levels do something in a company depending on what it is the VP or the pres has to fall on the sword.

Her actions were not right, so she was fired after the situation was reviewed - and rightly so.

As for the police, as far as I know, in a tresspass situation they cannot simply leave because the tresspassers say they aren't going to go. Without the property manager/owner giving permissiojn for them to stay, what option is there?

I give the "offending" gentlemen credit for remaining calm through the ordeal and not escalating the situation further. I imagine that must've been difficult to restrain the emotions in the moment.

 

[Greg T.]

I'm not sure about all states, but in Michigan the police MUST respond to a trespass or nuisance call. The person in charge does have the choice to resolve the issue or have the people removed. BUT, that person is also liable for consequences that may follow. The cops around here would just reason with the "perps" and ask them nicely to leave and escort them off the property. Apparently, it's up to the people being removed, if they feel it worth while, to file suit afterwards. I know the cops around here would take all parties to a neutral location and try to settle the problem. Can't say what would happen elsewhere, but boycotting all the Starbucks and making a huge deal of it nationwide, i believe, is completely ridiculous.

 

[livespive]

See and that’s where you are correct. No one what to deal with anything any more when the cops got there like you said they all should have went to a corner and both stories should have been told. Instead the third friend shows up to see his two friends in handcuffs.

I'm not sure about all states, but in Michigan the police MUST respond to a trespass or nuisance call. The person in charge does have the choice to resolve the issue or have the people removed. BUT, that person is also liable for consequences that may follow. The cops around here would just reason with the "perps" and ask them nicely to leave and escort them off the property. Apparently, it's up to the people being removed, if they feel it worth while, to file suit afterwards. I know the cops around here would take all parties to a neutral location and try to settle the problem. Can't say what would happen elsewhere, but boycotting all the Starbucks and making a huge deal of it nationwide, i believe, is completely ridiculous.

 

[9andaWiggle]

To walk back part of my previous post, what I've read this morning is that the manager is "no longer at that location". Not sure that is the right move. Then again, nobody's heard her side of the story besides the police and SB.

 

[livespive]

If the customer is always right, then she is wrong lol.

Basically you are going to make me order some sit wait on it the goto the restroom and let what I ordered get cold? She looked at how they were dressed and assumed they were coming in off the street just to used the restroom.

Last time I went to a SB I went to the restroom before I ordered. Had to make room for my tea.

To walk back part of my previous post, what I've read this morning is that the manager is "no longer at that location". Not sure that is the right move. Then again, nobody's heard her side of the story besides the police and SB.

 

[Djarum300]

I typically buy something if I've got to use a bathroom at someplace like this.

 

[Djarum300]

That’s the thing they were not trespassing. They were doing what everyone else was doing.

They were calm because they didn’t want to get shot, and they know they are going to get paid. There were several white people that were wondering why they were being asked to leave so SB is in major damage control.

It’s just like when people in the lower levels do something in a company depending on what it is the VP or the pres has to fall on the sword.

It's not up to the public to determine who's trespassing. It's up to the owners and the law.

 

[WAMO]

ALL THEY HAVE TO DO IS POST A SIGN OR 2, "NO PUBLIC RESTROOMS AND OR NO LOITERING". THEN ITS BUY OR GET OUT. COLOR WOULD NOT BE A FACTOR THEN.

 

[livespive]

Like Sheldon says if you have to use the facilities then you must buy a beverage.

I typically buy something if I've got to use a bathroom at someplace like this.

 

[livespive]

Right, no signs were posted stating no trespassing or no public restrooms.

If this were the owner then it would be her call. Until then she needs to call her boss to get the ok otherwise you end up in the situation that you are in.

It's not up to the public to determine who's trespassing. It's up to the owners and the law.

 

[9andaWiggle]

From what I understand, if the owner is not physically on the grounds, the manager gets to make that call - just like the owner could.

With big companies, you can't have hundreds of store managers calling up the owner every time they have an issue. And what if it's a publicly traded company where there is no singular owner? The store management teams need that authority to operate efficiently. Unfortunately, despite companies trying to hire good people for the position (I won't say best, because most go for the best they can get for what they're willing to pay, not the actual best they can get) it only takes one dipshit to cause major headaches.

 

[WAMO]

AND THAT COULD BE THE DEAL 9. MANAGERS ARE MORE THAN LIKELY TOLD TO ASK ONCE, TELL ONCE, THEN CALL POLICE AND LET THEM HANDLE IT. BUT SOME OF THE OTHER "CUSTOMERS" SAID THEY HAVE DONE THE SAME THING. WE ALL KNOW IF WE FREQUIENT A PLACE THE STAFF GETS TO KNOW YOU AND MAY NOT SAY ANYTHING. IF THIS WAS THOSE 2 GUYS FIRST TRIP IN THERE AND SHE DIDNT KNOW THEM, SHE MAY HAVE BEEN FOLLOWING POLICY. AND BEFORE ANYBODY HAMMERS ME FOR THAT, YOU ALL KNOW WHEN YOU HANG OUT SOMEWHERE YOU KIND OF EXPECT A LITTLE EXTRA FROM THE STAFF. WE ALL DO.

 

[Djarum300]

Right, no signs were posted stating no trespassing or no public restrooms.

If this were the owner then it would be her call. Until then she needs to call her boss to get the ok otherwise you end up in the situation that you are in.

The manager has the call when an owner isn't on site.

I worked for a corporate paint store and on occasion we had to call the police for trespassing. No owner involved at all. Police here recognize the manager as a representative of the owner.

In one case the folks left when the police showed up. In the other the guy had to be physically removed. He was released a few hours later as the corporate didn't want to press any charges.

 

[Djarum300]

AND THAT COULD BE THE DEAL 9. MANAGERS ARE MORE THAN LIKELY TOLD TO ASK ONCE, TELL ONCE, THEN CALL POLICE AND LET THEM HANDLE IT. BUT SOME OF THE OTHER "CUSTOMERS" SAID THEY HAVE DONE THE SAME THING. WE ALL KNOW IF WE FREQUIENT A PLACE THE STAFF GETS TO KNOW YOU AND MAY NOT SAY ANYTHING. IF THIS WAS THOSE 2 GUYS FIRST TRIP IN THERE AND SHE DIDNT KNOW THEM, SHE MAY HAVE BEEN FOLLOWING POLICY. AND BEFORE ANYBODY HAMMERS ME FOR THAT, YOU ALL KNOW WHEN YOU HANG OUT SOMEWHERE YOU KIND OF EXPECT A LITTLE EXTRA FROM THE STAFF. WE ALL DO.

I agree that the manager was being a tool. In many cases from experience managers choose which policy to enforce. Employees, if trained differently, may enforce or not different policies. It's possible that when the manager isn't there that employees just don't care. That is still on the owner or manager.

 

[WAMO]

 

[livespive]

Right and when the manager makes the wrong call they are dealt with. Just like in any other company if management messes up then the executives get raked over the coals. If they can’t handle it they answer to the board.

The manager has the call when an owner isn't on site.

I worked for a corporate paint store and on occasion we had to call the police for trespassing. No owner involved at all. Police here recognize the manager as a representative of the owner.

In one case the folks left when the police showed up. In the other the guy had to be physically removed. He was released a few hours later as the corporate didn't want to press any charges.